How AI is can be used to Enhance Physiotherapy Notes & Patient Interactions

Artificial intelligence (AI) is quickly getting incorporated into the healthcare landscape, just as it is elsewhere in our lives, and physiotherapy is no exception. One emerging tool is AI-powered voice-to-chart technology, such as Jane Voice, which listens to a conversation between a physiotherapist and their patient and, like a transcription service, generates clinical notes or summaries in real time. If used responsibly, this can streamline documentation, save time, and even improve communication with patients.

AI Use Requires Informed Consent

In any healthcare setting, your privacy and safety come first. That’s why physiotherapists must ask for your consent, like in any other aspect of the appointment, before using AI tools like voice-to-chart during a session.

It is important to know that patients can decline or withdraw consent at any time, with no impact on their care. Your information is protected, and your Physiotherapist should always explain how the AI tool works, what’s recorded (if anything), and where that data is stored.

Why is AI Voice-to-Chart starting to be used in Physiotherapy?

Here are three ways patients may benefit from AI-assisted charting during their Physio session:

1. Better Summaries of Your Session

AI tools can create clear, concise summaries of your visit. This might include the verbal history of the issue, what was assessed, what was treated, and your home exercise plan. It can help the Physio remember key takeaways from your appointment—especially after content-rich sessions.

2. More Face-to-Face Time

Instead of spending time typing notes during or after your session, your Physio can focus more on hands-on treatment and meaningful conversation. This means that more of your session is spent on you.

3. Improved Accuracy

Chart notes written with AI support can include more detail and precision. This can lead to better tracking of progress and more continuity of care—especially if multiple practitioners are involved.

Summary

Voice-to-chart AI and similar tools are already being piloted in many clinics, and you’ll likely see more of them in the next few years. They won’t replace the expertise or empathy of your Physiotherapist but they can be helpful tools behind-the-scenes.

If you’re curious, concerned, or just want to learn more, ask your Physio!

And, at the end of the day your consent and comfort come first. And as technology continues to evolve, transparency and trust should remain at the heart of quality care.

- Thanks for reading and keep looking for more posts in the future on other ‘hot topics’ in the world of Physiotherapy and Physical Rehabilitation!

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